13 August 2025
Surety: A leader in regulatory solutions
Read MoreArcelorMittal, the world’s second-largest steel producer, with operations spanning continents and an annual crude steel output of 78.5 million metric tonnes, is a global leader in steel and mining. Ranked 120th in the 2019 Fortune Global 500, the company continues to invest in digital transformation to maintain its competitive edge.
The Need
ArcelorMittal International (AMSA) recognized the limitations of its legacy SAP ECC system in supporting its complex and growing global operations. To ensure resilience, compliance, and efficiency, AMSA aimed to:
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- Migrate from SAP ECC to SAP S/4HANA for long-term operational continuity and enhanced user experience.
- Leverage an offshoring strategy to improve cost efficiency and free up CoE teams for high-value initiatives.
- Strengthen productivity, optimize performance, and establish a framework for continuous business improvement.
The challenge was to carry out these transformations while keeping business operations stable and compliant.
The Solution
With QBA as its transformation partner, AMSA executed a carefully planned SAP modernization journey:
Strict SLA & KPI Management:
Ensured stability and efficiency across complex SAP and non-SAP environments.
Knowledge Creation & Documentation
Processes were kept up-to-date for seamless knowledge transfer and transparency.
Agile Delivery Model
Enabled timely execution of New GL migration, Unicode compatibility, and S/4HANA conversion
Business Alignment
Operations continued without disruption while transformation milestones were achieved.
Flexible Engagement
Adapted to evolving business needs and compliance requirements.
The Impact
Future-Ready S/4HANA Core: Delivered with a First Time Right approach, ensuring quality and continuous improvement.
Real-Time Insights: Streamlined landscape accelerated business performance and analytics.
Compliance Assurance: Enhanced audit readiness and long-term SAP support.
Improved User Experience: Simplified operations, driving higher adoption and efficiency.
Cost-Effective Engagement: Optimized offshore delivery with minimal business disruption.
Looking Ahead
For ArcelorMittal, this initiative was not only a technology upgrade but also a strategic foundation for growth.
- Challenges like New GL migration and Unicode conversion were turned into opportunities for innovation.
- Strong planning, execution, and change management ensured business continuity.
- With a robust S/4HANA platform, AMSA is positioned for sustainable efficiency, agility, and innovation in the decade ahead.
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ArcelorMittal: The World’s Second-Largest Steel Producer ArcelorMittal, the world’s second-largest steel producer, with operations spanning continents and an annual crude steel output of 78.5 million metric tonnes, is a global leader in steel and mining.
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